Episode
8
30
Minutes
,
Listen Now on:
In this Episode
In this episode, we dive deep into the real impact of AI with Ramila Peiris. He shares how businesses can effectively adopt AI by investing in people, fostering collaboration, and creating sustainable data strategies. Whether you're an AI enthusiast, business leader, or just curious about the future of data, this conversation is packed with valuable insights.
Ramila Peiris is Global Head, Data Management, ML & AI Platform, MSAT at Sanofi, a pragmatic and strategic leader with a strong track record in problem-solving, driving innovation, and delivering impactful data science solutions. He excels at engaging diverse stakeholders, breaking silos, and implementing digital capabilities that drive real business impact. Passionate about improving processes, scaling innovations from proof of concept to industrialization, and building high-performance teams, Ramila is dedicated to turning data into actionable insights that transform organizations.
Topics Discussed in this Episode
Resources Mentioned
Transcript
1
00:00:10,575 --> 00:00:11,135
Brandy: Hi everyone.
2
00:00:11,255 --> 00:00:15,197
Brandy: Today I'm thrilled to welcome Ramila Peiris to the podcast.
3
00:00:15,257 --> 00:00:24,941
Brandy: Ramila is a pragmatic and strategic leader with over a decade of experience driving innovation and delivering impactful data science solutions in the pharmaceutical,
4
00:00:26,354 --> 00:00:27,955
Brandy: and biotechnology sectors.
5
00:00:28,535 --> 00:00:36,439
Brandy: He's currently serving as the global head of data management, ML and AI platform within MSAT at Sanofi.
6
00:00:37,099 --> 00:00:44,522
Brandy: He has dedicated his career to transforming business processes, supporting the adoption of AI and building high-performance teams.
7
00:00:45,242 --> 00:00:54,687
Brandy: Ramillo's passion lies in leveraging data to make faster, more informed decisions and creating practical solutions that address critical challenges in biopharma.
8
00:00:55,507 --> 00:01:03,955
Brandy: He believes in the power of storytelling to gain buy-in from stakeholders and sees data as a foundation for game-changing advancements in the industry.
9
00:01:04,916 --> 00:01:14,644
Brandy: Today, we will dive into his journey, his perspective on AI and data and biopharma, and his vision for the future of manufacturing digitization.
10
00:01:14,664 --> 00:01:17,166
Brandy: Ramila, welcome to the podcast.
11
00:01:18,568 --> 00:01:19,168
Ramila Peiris: Thank you, Brandy.
12
00:01:19,188 --> 00:01:19,909
Ramila Peiris: Thank you for having me.
13
00:01:20,868 --> 00:01:21,970
Brandy: Yes, we're very excited.
14
00:01:22,030 --> 00:01:23,994
Brandy: I think we're just going to jump right in here.
15
00:01:24,194 --> 00:01:32,329
Brandy: And how about you share a little bit about your background and what led you to focus on data-driven solutions specifically in the biopharma industry?
16
00:01:33,939 --> 00:01:34,880
Ramila Peiris: Yeah, sure.
17
00:01:35,060 --> 00:01:35,260
Ramila Peiris: Yes.
18
00:01:35,340 --> 00:01:39,462
Ramila Peiris: So my background is in chemical and process engineering.
19
00:01:39,482 --> 00:01:46,806
Ramila Peiris: I specialized in mathematical modeling, mechanistic modeling in during my graduate studies.
20
00:01:48,147 --> 00:01:52,109
Ramila Peiris: I think that provided me a solid background to work in data science.
21
00:01:53,110 --> 00:02:00,337
Ramila Peiris: When I first joined the pharma industry, I was fortunate enough to be thrown into process troubleshooting.
22
00:02:01,758 --> 00:02:08,645
Ramila Peiris: With data analytics, I saw the impact that it made, and I love that experience.
23
00:02:10,106 --> 00:02:25,776
Ramila Peiris: I also realized that my process engineering background really helped me to think through problems and apply analytics in a way that is meaningful to experts that I was interacting with and helping.
24
00:02:27,822 --> 00:02:34,611
Brandy: Yeah, I could definitely see how all those worlds converge to make your role very impactful.
25
00:02:34,631 --> 00:02:43,823
Brandy: You know, kind of thinking about what drives your passion in championing the role of data and making these impactful decisions within pharma.
26
00:02:44,003 --> 00:02:45,485
Brandy: What is it that drives you?
27
00:02:47,352 --> 00:02:54,020
Ramila Peiris: You know, the pharmaceutical industry impacts public health in a positive way, right?
28
00:02:54,861 --> 00:03:01,569
Ramila Peiris: So I believe data is truly a key enabler for problem solving in pharma industry.
29
00:03:03,151 --> 00:03:06,776
Ramila Peiris: So that belief drives me to champion the role of data.
30
00:03:07,416 --> 00:03:24,754
Ramila Peiris: work on initiatives that make data ready to use and develop data analytics solutions that help solve problems faster, whether it is process troubleshooting, improving manufacturing processes, or improving business processes.
31
00:03:26,744 --> 00:03:36,154
Brandy: Yeah, and part of that too is right, transforming speed and cost of delivery to customers and especially in the pharma world.
32
00:03:37,716 --> 00:03:45,064
Brandy: Just kind of wondering if you might be able to elaborate a little bit further and give some examples of how this works in practice.
33
00:03:47,659 --> 00:03:52,181
Ramila Peiris: Yeah, in our industry, the quality of the product is very important.
34
00:03:53,582 --> 00:04:02,146
Ramila Peiris: Now, if you have a product quality issue, we may end up in a situation that we are not able to meet the market demand.
35
00:04:02,786 --> 00:04:05,908
Ramila Peiris: And hence, we may face the risk of losing market share.
36
00:04:07,008 --> 00:04:14,592
Ramila Peiris: So solving that product quality issue as fast as possible is extremely important for us.
37
00:04:16,913 --> 00:04:25,337
Ramila Peiris: And also the same thing is true if you have a yield issue where the manufacturing output is below the expected target.
38
00:04:26,498 --> 00:04:34,382
Ramila Peiris: So when we face situations like that, we spend time and efforts in solving these problems.
39
00:04:35,162 --> 00:04:37,183
Ramila Peiris: And sometimes a lot of experts are involved.
40
00:04:37,984 --> 00:04:40,325
Ramila Peiris: That means they have their time and their efforts.
41
00:04:41,646 --> 00:04:46,449
Ramila Peiris: So these experts use data to make decisions to solve problems.
42
00:04:47,149 --> 00:05:05,321
Ramila Peiris: So if we can provide data in a ready-to-use format and analytics in a ready-to-use format, what I call analytics at speed, the problem-solving times can be reduced and thereby reducing cost of manufacturing.
43
00:05:07,318 --> 00:05:27,397
Brandy: Yeah, and I would imagine just with the addition of AI into this world, I would imagine that there are a lot of other obstacles that can be solved in a more timely manner.
44
00:05:27,797 --> 00:05:32,061
Brandy: How are you kind of seeing AI play into the overall
45
00:05:33,920 --> 00:05:37,223
Brandy: reduction of obstacles in the manufacturing environment?
46
00:05:37,243 --> 00:05:54,280
Ramila Peiris: Yeah, I mean, AI, we call it AI, AI or simple data analysis, regardless of the methodologies we use, it feeds into decision making at the end.
47
00:05:55,084 --> 00:06:19,115
Ramila Peiris: And the way I think about is any analytics or AI, whether it is AI or simple statistics, how can we deliver that capability faster in a meaningful way so that our SMEs and subject matter experts don't waste their time and they can have that capability readily available.
48
00:06:21,810 --> 00:06:23,652
Ramila Peiris: you know, we can do lots of things with AI.
49
00:06:24,033 --> 00:06:32,963
Ramila Peiris: And for me, the true capability of AI is, you know, how can we deliver problem-solving capability through AI faster?
50
00:06:34,727 --> 00:06:42,352
Brandy: Yeah, and something that you've mentioned before is there's no AI without information architecture, without IA.
51
00:06:44,714 --> 00:06:53,460
Brandy: You know, could you elaborate on this and explain why information architecture is really the foundation to effectively leveraging AI?
52
00:06:56,373 --> 00:06:57,534
Ramila Peiris: Yeah, this is very true.
53
00:06:57,554 --> 00:07:06,418
Ramila Peiris: In my opinion, the main reason is that many industries are not tackling the right problem when it's come to AI.
54
00:07:06,438 --> 00:07:07,959
Ramila Peiris: You need the right
55
00:07:11,520 --> 00:07:18,251
Ramila Peiris: kind of information architect to have AI at scale.
56
00:07:18,792 --> 00:07:26,304
Ramila Peiris: What do I mean by that is, you can build up solutions, but the sustainable use of that solution is important, right?
57
00:07:26,804 --> 00:07:41,308
Ramila Peiris: So most of the time we are trying to bring solutions, AI solutions, which normally AI is a buzzword and it's shiny.
58
00:07:41,828 --> 00:07:48,070
Ramila Peiris: And we are bringing these solutions without thinking about how can we deliver the capability in a sustainable way.
59
00:07:49,050 --> 00:07:53,671
Ramila Peiris: And that's where the data information architecture is so important.
60
00:07:56,086 --> 00:07:57,506
Ramila Peiris: Let me give you an example.
61
00:07:58,187 --> 00:08:05,050
Ramila Peiris: If you buy a house, you expect the faucets in your house to work.
62
00:08:05,770 --> 00:08:20,697
Ramila Peiris: There is an unconscious expectation that the house you walk in, when you buy a house, will come with pipelines to bring water to your bathrooms, kitchens.
63
00:08:22,029 --> 00:08:28,895
Ramila Peiris: Typically, these water pipelines are designed and installed during the construction of a house.
64
00:08:30,456 --> 00:08:33,439
Ramila Peiris: Now think about a pharmaceutical manufacturing building.
65
00:08:34,020 --> 00:08:46,031
Ramila Peiris: Do we consider creating data systems that clean, organize, contextualize data during the planning of construction stages of a new building?
66
00:08:47,471 --> 00:08:48,992
Ramila Peiris: Sadly, most of the time we don't.
67
00:08:50,893 --> 00:09:07,820
Ramila Peiris: So if you are building a state-of-the-art manufacturing facility that we expect to be ready for AI, we must also build foundational data capabilities, foundational system architecture that enables ready-to-use data analytics.
68
00:09:08,601 --> 00:09:13,283
Ramila Peiris: With that level of capabilities, we can create facilities that are AI ready,
69
00:09:14,303 --> 00:09:17,906
Ramila Peiris: where data is ready to use from day one.
70
00:09:19,987 --> 00:09:21,208
Brandy: I really like that analogy.
71
00:09:21,748 --> 00:09:22,329
Brandy: That was great.
72
00:09:22,809 --> 00:09:38,260
Brandy: I haven't really heard anybody explain it quite like that with the pipes and faucets to a house, but do you think that that is one of the primary barriers to a lot of organizations not being able to fully realize the benefits of
73
00:09:39,474 --> 00:09:49,962
Brandy: the buzzword AI effectively is just because the architecture, the information just, they didn't build the foundation, the information to be able to fully leverage.
74
00:09:51,448 --> 00:09:55,011
Ramila Peiris: Yeah, I think so, because AI is tempting.
75
00:09:55,031 --> 00:10:00,355
Ramila Peiris: There is a buzzword, and there's a lot of promise that comes with AI.
76
00:10:02,356 --> 00:10:13,625
Ramila Peiris: Therefore, most of the time, we jump into creating AI solutions without really creating the capabilities that truly enable that AI solution.
77
00:10:15,686 --> 00:10:26,192
Ramila Peiris: So going back to my example, you got to build foundational capability in a house.
78
00:10:26,412 --> 00:10:33,696
Ramila Peiris: In my view, the ability to have ready to use water in a house is a foundational capability.
79
00:10:34,256 --> 00:10:37,459
Ramila Peiris: right, at least in the third world, in the developed world.
80
00:10:37,799 --> 00:10:54,194
Ramila Peiris: So I think most of it, there's a temptation to jump into AI topics without creating the information architecture in a proper way.
81
00:10:55,374 --> 00:11:04,456
Ramila Peiris: creating data systems, data pipelines, and taking that time to create more sustainable data architecture.
82
00:11:04,476 --> 00:11:17,738
Ramila Peiris: So most companies live with the promise of AI, but really don't achieve that because you don't have the foundation in place to have AI at scale.
83
00:11:19,338 --> 00:11:20,398
Brandy: Yeah, yeah.
84
00:11:20,498 --> 00:11:22,719
Brandy: So let's say that a company is
85
00:11:23,849 --> 00:11:38,621
Brandy: ready and prepared to kind of start to dabble in AI capabilities and, you know, Katalyze AI is focused on optimizing the bio manufacturing process, you know, using AI and data driven insights.
86
00:11:39,262 --> 00:11:48,990
Brandy: From your perspective, how could a platform like Katalyze AI help address some of the challenges that you've mentioned that the industry faces and
87
00:11:51,018 --> 00:11:56,467
Brandy: Like such as accelerating adoption of streamlining data integration and in pharmaceutical manufacturing.
88
00:11:56,527 --> 00:12:03,097
Brandy: Like how, how do you kind of see Katalyze a solution like Katalyze playing into this world?
89
00:12:05,011 --> 00:12:06,592
Ramila Peiris: Yeah, very good question.
90
00:12:06,712 --> 00:12:22,597
Ramila Peiris: I think when I think about AI and data-driven insights, I expect any good data and AI platform to solve the hardest part of data analytics, which is not analytics itself, by the way.
91
00:12:23,317 --> 00:12:29,979
Ramila Peiris: It is the ability to deliver contextualized and analytics-ready data to the end users and to the tools
92
00:12:32,647 --> 00:12:36,731
Ramila Peiris: Those companies often tout as game changing and groundbreaking.
93
00:12:37,832 --> 00:12:44,279
Ramila Peiris: Most platforms claim that they can solve the most difficult problems in healthcare.
94
00:12:45,040 --> 00:12:52,808
Ramila Peiris: If that is the case, I expect the platforms to solve the most fundamental problems that hinders us from doing analytics at speed.
95
00:12:54,489 --> 00:13:01,275
Ramila Peiris: which is creating contextualized data pipelines that are easier to maintain and easily scalable.
96
00:13:03,117 --> 00:13:11,344
Ramila Peiris: Any platform capable of doing that will also be capable of producing practical and pragmatic AI solutions.
97
00:13:13,726 --> 00:13:18,027
Brandy: Yeah, I mean, you nailed it right there, right?
98
00:13:18,447 --> 00:13:26,988
Brandy: The promises and hopes, but that is the piece that is really foundational to full realization.
99
00:13:28,268 --> 00:13:36,390
Brandy: Something that you had mentioned earlier and emphasized in your work is just the storytelling of data, right?
100
00:13:37,210 --> 00:13:42,531
Brandy: Getting buy-in from stakeholders, I have a feeling that you have a lot of experience with this over
101
00:13:43,832 --> 00:13:59,993
Brandy: over your journey in the, in the workplace and probably even in your studies, you know, could, could you just, how do you approach crafting stories that resonate with both technical and non-technical audiences?
102
00:14:00,093 --> 00:14:01,575
Brandy: Cause that is the true difficulty.
103
00:14:02,452 --> 00:14:07,815
Ramila Peiris: You know, I haven't really cracked the story telling problem yet.
104
00:14:08,035 --> 00:14:09,015
Ramila Peiris: I'm still learning.
105
00:14:09,816 --> 00:14:20,701
Ramila Peiris: What I would like to do is I like to come up with stories, examples that resonate with people, resonate with anyone.
106
00:14:22,141 --> 00:14:26,664
Ramila Peiris: If I can tell a story, even a child can understand.
107
00:14:26,764 --> 00:14:28,645
Ramila Peiris: And that's the message I want to give.
108
00:14:30,625 --> 00:14:38,329
Ramila Peiris: And then I believe if I can win over somebody who doesn't understand any technical parts, and that's the best story.
109
00:14:39,429 --> 00:14:44,451
Ramila Peiris: So especially with our leaders and decision makers, I try to do that.
110
00:14:46,012 --> 00:14:50,834
Ramila Peiris: I try to tell a simple story that is clear and understandable.
111
00:14:51,454 --> 00:14:58,457
Ramila Peiris: And then I like to try to explain a problem and solution with the simple examples
112
00:14:58,877 --> 00:15:14,945
Ramila Peiris: And most importantly, I like to tell the benefit of these solutions to try and win over the sponsors who can help us solve some of these data projects or some of these data problems.
113
00:15:16,400 --> 00:15:24,567
Brandy: Yeah, I mean, and this has been a big part of your work, right, is advocating for different data, AI solutions.
114
00:15:25,107 --> 00:15:34,455
Brandy: So just in your experience, how does securing the right sponsorship within an organization accelerate the adoption of data-driven initiatives?
115
00:15:36,804 --> 00:15:43,290
Ramila Peiris: I think it helps bringing different stakeholders to the table and gain alignment faster.
116
00:15:43,310 --> 00:15:56,700
Ramila Peiris: If you have a right sponsor with the right message, this will help to bring different stakeholders and bring them to the same goal and gain alignment faster.
117
00:15:57,501 --> 00:16:18,867
Ramila Peiris: there and also the right sponsorship can remove roadblocks right to enable faster execution of such projects like you know if your leader or your sponsor is really really believing in what this all about what your project is and I am sure that you know your sponsor will help you remove roadblocks.
118
00:16:20,133 --> 00:16:28,316
Ramila Peiris: Uh, and also I think, um, I mean, you know, most important part of, uh, you know, uh, data projects is, you know, how do you find some resources?
119
00:16:28,356 --> 00:16:33,217
Ramila Peiris: So, you know, finding the right sponsor can also help us, uh, find resources.
120
00:16:33,997 --> 00:16:41,279
Ramila Peiris: Uh, they can help, uh, they can advocate for and create the right environment to secure user adoption.
121
00:16:42,040 --> 00:16:42,240
Ramila Peiris: Right.
122
00:16:42,260 --> 00:16:49,522
Ramila Peiris: So I think, uh, I think that, you know, if we can cover these aspects, if we, if we have the right, right sponsor sponsorship.
123
00:16:50,461 --> 00:16:51,762
Brandy: Yeah, completely agree.
124
00:16:51,842 --> 00:17:10,493
Brandy: And as listeners are tuning in and they're thinking about how to wrap their arms around early data planning, I'm wondering if you could perhaps share some examples of how early data planning has helped avoid challenges in later stages.
125
00:17:10,513 --> 00:17:13,515
Ramila Peiris: Yeah.
126
00:17:15,290 --> 00:17:29,475
Ramila Peiris: I think for me, if you are building a new manufacturing building, it is so important to consider data as an important part of the building project itself.
127
00:17:30,956 --> 00:17:38,739
Ramila Peiris: So here I'm not just talking about automation systems and other foundational capabilities that capture data.
128
00:17:40,400 --> 00:17:56,065
Ramila Peiris: In addition to that, we must also focus on creating the right capabilities to enable the delivery of clean, organized, ready-to-use data and analytics to the end-users.
129
00:17:56,265 --> 00:18:06,108
Ramila Peiris: From my experience, early planning has helped us to create data capabilities to enable faster problem-solving.
130
00:18:07,029 --> 00:18:26,070
Ramila Peiris: and decision making, which meant we could better adhere to project schedules if it is a new project or new manufacturing facility, or in a tech transfer situation where we are trying to bring a new product into the market.
131
00:18:26,790 --> 00:18:34,575
Ramila Peiris: You know, having the data capability to help us make decision is really, really important.
132
00:18:35,275 --> 00:18:38,337
Ramila Peiris: And having that in a timely manner is even more important.
133
00:18:39,677 --> 00:18:40,758
Brandy: Yeah, absolutely.
134
00:18:40,778 --> 00:18:48,462
Brandy: Incredibly crucial, you know, and just kind of looking, it feels like things are moving at rapid speed.
135
00:18:50,669 --> 00:19:02,146
Brandy: Looking into the future a bit, what advancements in data and AI do you believe will host the greatest impact on the pharmaceutical and manufacturing sectors?
136
00:19:04,751 --> 00:19:11,915
Ramila Peiris: I think any advancement that take us towards performing analytics faster will have great impact.
137
00:19:13,295 --> 00:19:19,558
Ramila Peiris: I mean, more specifically, I think somebody told me this year is the year of AI agents.
138
00:19:20,138 --> 00:19:33,745
Ramila Peiris: So more specifically, I'm looking forward to the advancements in AI agents that can not only do analytics, but also can tackle some of these difficult data engineering problems.
139
00:19:36,585 --> 00:19:39,027
Brandy: So AI agents, that's what you're looking forward to.
140
00:19:39,047 --> 00:19:39,107
Brandy: Yep.
141
00:19:40,388 --> 00:19:40,668
Brandy: Yeah.
142
00:19:42,209 --> 00:19:56,318
Brandy: And just kind of thinking about organizations and where they're at, you talked about kind of starting a manufacturing facility from scratch, but that's a huge financial lift, right?
143
00:19:56,758 --> 00:19:59,700
Brandy: And a lot of these facilities are going to have to
144
00:20:01,428 --> 00:20:05,392
Brandy: kind of go back and retrofit and clean up and do things.
145
00:20:05,432 --> 00:20:11,677
Brandy: I mean, that seems like kind of more of a reality for a lot of folks is like getting themselves prepared.
146
00:20:11,717 --> 00:20:25,809
Brandy: I mean, do you have any advice to those that are in a current manufacturing situation and maybe some initial steps to take to try and to move into a more modernized environment?
147
00:20:26,930 --> 00:20:27,471
Ramila Peiris: Yeah, I mean,
148
00:20:27,978 --> 00:20:35,764
Ramila Peiris: Yeah, I mean, my experience is creating the data capability that I had mentioned during this talk.
149
00:20:36,644 --> 00:20:42,248
Ramila Peiris: And it's not expensive compared to all the assets, everything that you spend on a new building.
150
00:20:44,410 --> 00:20:49,294
Ramila Peiris: Actually, it's very limited budget.
151
00:20:49,334 --> 00:20:55,038
Ramila Peiris: We can create capabilities where the payback time could be
152
00:20:56,938 --> 00:21:00,059
Ramila Peiris: few years, even less than a year sometimes, right?
153
00:21:01,400 --> 00:21:06,141
Ramila Peiris: So I think probably the missing piece is the education.
154
00:21:06,181 --> 00:21:10,482
Ramila Peiris: People don't really think about data as a capability.
155
00:21:10,502 --> 00:21:19,084
Ramila Peiris: When you build a facility, they think about equipment, the assets, the process, how to improve the process and things like that.
156
00:21:19,544 --> 00:21:20,725
Ramila Peiris: They don't really think about
157
00:21:21,685 --> 00:21:27,135
Ramila Peiris: How can I use also the data in this facility to make decision faster?
158
00:21:28,176 --> 00:21:31,943
Ramila Peiris: So I think it's more for education, the thing that we need to do.
159
00:21:33,900 --> 00:21:47,803
Ramila Peiris: Really, creating data pipelines, creating analytics solutions that help system in our new facilities, new buildings, AI ready is not expensive.
160
00:21:48,243 --> 00:21:57,325
Ramila Peiris: I'm talking about it through my own experience, like we build data capabilities in my current role in different sites now.
161
00:21:58,405 --> 00:22:01,186
Ramila Peiris: My team is building like right now two
162
00:22:02,346 --> 00:22:05,028
Ramila Peiris: supporting two brand new manufacturing facilities.
163
00:22:06,049 --> 00:22:11,352
Ramila Peiris: And the budget we have is really, really limited, right?
164
00:22:11,833 --> 00:22:14,254
Ramila Peiris: With a very small budget, we can do a lot.
165
00:22:15,875 --> 00:22:17,076
Brandy: Yeah, that's great.
166
00:22:17,136 --> 00:22:18,277
Brandy: That's impressive.
167
00:22:18,337 --> 00:22:19,638
Brandy: I mean, comparatively, right?
168
00:22:19,658 --> 00:22:26,622
Brandy: The other things that are being invested in these facilities, this is like a very minor budget line.
169
00:22:28,952 --> 00:22:39,218
Brandy: So, you know, as we wrap this conversation Abramilla, I'm wondering if you could just talk through how organizations can position themselves to capitalize on emerging trends.
170
00:22:39,338 --> 00:22:42,460
Brandy: Like, what are some initial steps that they can take?
171
00:22:42,540 --> 00:22:48,324
Brandy: What would you recommend maybe some first tackles like an easy end might be?
172
00:22:51,253 --> 00:22:53,074
Ramila Peiris: Yeah, I mean, there could be different approaches.
173
00:22:53,475 --> 00:22:58,419
Ramila Peiris: I would talk, I would think I would share my approach if I'm doing this, right?
174
00:22:58,459 --> 00:23:02,422
Ramila Peiris: So first, investing in people, right?
175
00:23:02,563 --> 00:23:10,550
Ramila Peiris: Find people who has the domain knowledge, who are capable of systems thinking, like think through a problem.
176
00:23:12,852 --> 00:23:18,138
Ramila Peiris: And, you know, that is really, really a foundational capability.
177
00:23:18,298 --> 00:23:26,767
Ramila Peiris: If you think about, you know, have people, you know, any project, you know, it's, you know, we need to work with people.
178
00:23:26,788 --> 00:23:32,354
Ramila Peiris: So people, you know, different stakeholders, so investing people who are able to
179
00:23:33,975 --> 00:23:48,002
Ramila Peiris: work with others, understand the business problem better, and translate that business problem into technical aspects and data capabilities and how to do that.
180
00:23:49,143 --> 00:23:49,983
Ramila Peiris: So that's one aspect.
181
00:23:50,884 --> 00:24:00,291
Ramila Peiris: And also, I would say, create teams that are passionate about working with end-users and solving end-user problems.
182
00:24:00,331 --> 00:24:09,858
Ramila Peiris: Something missing when we think about all these AI solutions, we don't really think about the adoption pieces of the end-users.
183
00:24:10,879 --> 00:24:11,919
Ramila Peiris: I think it's very important.
184
00:24:13,480 --> 00:24:15,742
Ramila Peiris: And so teams that are really
185
00:24:18,002 --> 00:24:31,800
Ramila Peiris: really work with the end users understand, you know, that mindset that they need to understand the business requirement is really a key factor that will, you know, that will
186
00:24:33,262 --> 00:24:35,283
Ramila Peiris: make any project successful, right?
187
00:24:37,125 --> 00:24:38,846
Ramila Peiris: And then also breaking barriers, right?
188
00:24:39,066 --> 00:24:50,735
Ramila Peiris: Especially leaderships can help breaking barriers and silos to bring different groups from different parts of the organization to work on data and AI related projects.
189
00:24:51,135 --> 00:24:59,942
Ramila Peiris: So oftentimes when we say data and AI related, we think about programmers, people who can code, people who can model.
190
00:25:00,622 --> 00:25:03,804
Ramila Peiris: It's not enough, right?
191
00:25:04,004 --> 00:25:11,367
Ramila Peiris: That is an important part of these projects, but also the people who are actually the experts of business, right?
192
00:25:12,027 --> 00:25:19,671
Ramila Peiris: The domain knowledge, people with domain knowledge are very important for projects like that.
193
00:25:20,511 --> 00:25:36,244
Ramila Peiris: So I think we got to break barriers and silos to bring different parts together to be able to reach our AI goals and to be able to be successful.
194
00:25:38,585 --> 00:25:48,790
Ramila Peiris: And then finally, I would say, create the right strategies for data management, create the right technical strategies for data management and AI that last long.
195
00:25:50,831 --> 00:26:05,678
Ramila Peiris: What I mean by that is, find the right technical stack, find the right technical solutions and stick to them without changing them every year or two, just because
196
00:26:08,779 --> 00:26:19,825
Ramila Peiris: The industry is changing, but you shouldn't be changing your solution every year, which means that you have to redo everything and then it will slow you down.
197
00:26:21,526 --> 00:26:29,130
Brandy: Would you suggest that people seek out a system that is more agile to the changing environments?
198
00:26:29,170 --> 00:26:33,472
Brandy: I mean, it feels like everything is changing so fast that
199
00:26:34,819 --> 00:26:44,785
Ramila Peiris: Yeah, you know, everything will change and so far it is something that is, you know, it's, you know, change is constant.
200
00:26:44,825 --> 00:26:47,887
Ramila Peiris: It's going to change any, you know, I think what I,
201
00:26:48,792 --> 00:26:53,154
Ramila Peiris: would trust in this situation is like the people who can adjust fast.
202
00:26:54,615 --> 00:27:07,542
Ramila Peiris: So that's why I first mentioned when you asked me what are the things they can do to position themselves, the industries, the organization, what are the things that the organization can do.
203
00:27:08,823 --> 00:27:10,284
Ramila Peiris: I mentioned about people because I think
204
00:27:10,987 --> 00:27:23,210
Ramila Peiris: the having the right people with the right mindset is the most important piece because they can tolerate, they can withstand all these changes because they have the right mindset.
205
00:27:23,790 --> 00:27:32,553
Ramila Peiris: So I think, I think people, you know, we, we, we often, you know, we are worried sometimes, you know, AI, you know, we will lose jobs and things like that.
206
00:27:32,613 --> 00:27:33,833
Ramila Peiris: But I think,
207
00:27:35,494 --> 00:27:49,645
Ramila Peiris: Those who are able to translate, make the connection from business to data will be in a more advantageous position in the future with AI.
208
00:27:50,686 --> 00:27:52,548
Ramila Peiris: So invest in people.
209
00:27:52,568 --> 00:27:55,350
Brandy: I completely agree with you.
210
00:27:55,430 --> 00:27:59,513
Brandy: I think that this is 100% a people thing, right?
211
00:27:59,593 --> 00:28:00,334
Brandy: And also just
212
00:28:02,003 --> 00:28:06,847
Brandy: I really loved when you talked about just all the stakeholders involved, right?
213
00:28:06,927 --> 00:28:22,318
Brandy: And like building something that the end users, like everyone is on board with, that you think about all the different folks who are in the process and being able to understand their perspective and coming together.
214
00:28:22,438 --> 00:28:26,181
Brandy: So even if it's not the whole thing as a people,
215
00:28:27,534 --> 00:28:28,695
Brandy: a people issue, right?
216
00:28:28,775 --> 00:28:32,597
Brandy: From the start of like getting the right people and then bringing the right people together.
217
00:28:32,617 --> 00:28:35,318
Brandy: It's great.
218
00:28:35,558 --> 00:28:36,619
Brandy: That's a great takeaway.
219
00:28:36,699 --> 00:28:47,764
Brandy: I think we've been focused a lot on the different technologies that you can bring into your organizations and where to start and data, but kind of bringing it back to people.
220
00:28:50,913 --> 00:28:51,493
Brandy: Thank you, Ramila.
221
00:28:51,533 --> 00:28:53,855
Brandy: This conversation has been excellent.
222
00:28:53,955 --> 00:28:59,197
Brandy: Is there anything else that you want to leave the listeners with before we wrap it up?
223
00:29:03,780 --> 00:29:11,203
Ramila Peiris: I think I started saying that I love the experience where I had the opportunity to solve problems.
224
00:29:13,004 --> 00:29:14,145
Ramila Peiris: And I love that experience.
225
00:29:14,185 --> 00:29:16,786
Ramila Peiris: I think when you think about data and AI,
226
00:29:21,345 --> 00:29:26,988
Ramila Peiris: you know, I think people need to understand it's a, it's a, it's something that will help you.
227
00:29:27,148 --> 00:29:29,350
Ramila Peiris: It's not going to replace you.
228
00:29:30,470 --> 00:29:44,078
Ramila Peiris: And it's, so it's, it's, it's, you know, you owe yourself to, you know, learn that, learn what is capable of and, and be,
229
00:29:45,560 --> 00:29:52,062
Ramila Peiris: be a person that you can make the links on what business need, what AI can do.
230
00:29:52,302 --> 00:29:57,943
Ramila Peiris: You don't need to be an expert in data or in AI to be successful in AI.
231
00:29:59,224 --> 00:30:00,684
Ramila Peiris: And that's the message I can give.
232
00:30:00,704 --> 00:30:02,925
Brandy: That's great.
233
00:30:03,405 --> 00:30:04,085
Brandy: Thank you so much.
234
00:30:04,145 --> 00:30:06,286
Brandy: Thanks for joining Katalyst.
235
00:30:06,406 --> 00:30:09,687
Brandy: This is a wonderful conversation, and we would love to have you back again.
236
00:30:10,867 --> 00:30:11,347
Ramila Peiris: Thanks a lot.