portrait of  Ramila Peiris
portrait of  Ramila Peiris
portrait of  Ramila Peiris

Episode

8

30

Minutes

Leaders

Leaders

AI, Data & People: The Secret to Business Transformation

AI, Data & People: The Secret to Business Transformation

Ramila Peiris

Ramila Peiris

,

Global Head, Data Management, ML & AI Platform, MSAT at Sanofi

Global Head, Data Management, ML & AI Platform, MSAT at Sanofi

Investing in the right people with the right mindset is the most important piece of AI success.

Investing in the right people with the right mindset is the most important piece of AI success.

In this Episode

In this episode, we dive deep into the real impact of AI with Ramila Peiris. He shares how businesses can effectively adopt AI by investing in people, fostering collaboration, and creating sustainable data strategies. Whether you're an AI enthusiast, business leader, or just curious about the future of data, this conversation is packed with valuable insights.

Ramila Peiris is Global Head, Data Management, ML & AI Platform, MSAT at Sanofi, a pragmatic and strategic leader with a strong track record in problem-solving, driving innovation, and delivering impactful data science solutions. He excels at engaging diverse stakeholders, breaking silos, and implementing digital capabilities that drive real business impact. Passionate about improving processes, scaling innovations from proof of concept to industrialization, and building high-performance teams, Ramila is dedicated to turning data into actionable insights that transform organizations.


Topics Discussed in this Episode

00:21 Ramila discusses building data capabilities with a limited budget.

00:22 How organizations can position themselves to capitalize on emerging AI trends.

00:22 The importance of investing in people with domain knowledge and systems thinking.

00:24 The missing piece in AI: adoption by end-users.

00:24 Breaking silos and leadership’s role in AI integration.

00:25 Why AI projects need both technical experts and business experts.

00:26 How organizations should approach change and agility in AI strategy.

00:27 The value of people who can bridge business and data in an AI-driven world.

00:28 The role of collaboration and stakeholder involvement in AI adoption.

00:29 AI is not about replacing people, it’s about empowering them.

00:21 Ramila discusses building data capabilities with a limited budget.

00:22 How organizations can position themselves to capitalize on emerging AI trends.

00:22 The importance of investing in people with domain knowledge and systems thinking.

00:24 The missing piece in AI: adoption by end-users.

00:24 Breaking silos and leadership’s role in AI integration.

00:25 Why AI projects need both technical experts and business experts.

00:26 How organizations should approach change and agility in AI strategy.

00:27 The value of people who can bridge business and data in an AI-driven world.

00:28 The role of collaboration and stakeholder involvement in AI adoption.

00:29 AI is not about replacing people, it’s about empowering them.

Resources Mentioned

Transcript

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Brandy: Hi everyone.

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Brandy: Today I'm thrilled to welcome Ramila Peiris to the podcast.

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Brandy: Ramila is a pragmatic and strategic leader with over a decade of experience driving innovation and delivering impactful data science solutions in the pharmaceutical,

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Brandy: and biotechnology sectors.

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Brandy: He's currently serving as the global head of data management, ML and AI platform within MSAT at Sanofi.

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Brandy: He has dedicated his career to transforming business processes, supporting the adoption of AI and building high-performance teams.

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Brandy: Ramillo's passion lies in leveraging data to make faster, more informed decisions and creating practical solutions that address critical challenges in biopharma.

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Brandy: He believes in the power of storytelling to gain buy-in from stakeholders and sees data as a foundation for game-changing advancements in the industry.

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Brandy: Today, we will dive into his journey, his perspective on AI and data and biopharma, and his vision for the future of manufacturing digitization.

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Brandy: Ramila, welcome to the podcast.

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Ramila Peiris: Thank you, Brandy.

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Ramila Peiris: Thank you for having me.

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Brandy: Yes, we're very excited.

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Brandy: I think we're just going to jump right in here.

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Brandy: And how about you share a little bit about your background and what led you to focus on data-driven solutions specifically in the biopharma industry?

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Ramila Peiris: Yeah, sure.

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Ramila Peiris: Yes.

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Ramila Peiris: So my background is in chemical and process engineering.

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Ramila Peiris: I specialized in mathematical modeling, mechanistic modeling in during my graduate studies.

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Ramila Peiris: I think that provided me a solid background to work in data science.

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Ramila Peiris: When I first joined the pharma industry, I was fortunate enough to be thrown into process troubleshooting.

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Ramila Peiris: With data analytics, I saw the impact that it made, and I love that experience.

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Ramila Peiris: I also realized that my process engineering background really helped me to think through problems and apply analytics in a way that is meaningful to experts that I was interacting with and helping.

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Brandy: Yeah, I could definitely see how all those worlds converge to make your role very impactful.

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Brandy: You know, kind of thinking about what drives your passion in championing the role of data and making these impactful decisions within pharma.

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Brandy: What is it that drives you?

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Ramila Peiris: You know, the pharmaceutical industry impacts public health in a positive way, right?

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Ramila Peiris: So I believe data is truly a key enabler for problem solving in pharma industry.

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Ramila Peiris: So that belief drives me to champion the role of data.

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Ramila Peiris: work on initiatives that make data ready to use and develop data analytics solutions that help solve problems faster, whether it is process troubleshooting, improving manufacturing processes, or improving business processes.

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Brandy: Yeah, and part of that too is right, transforming speed and cost of delivery to customers and especially in the pharma world.

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Brandy: Just kind of wondering if you might be able to elaborate a little bit further and give some examples of how this works in practice.

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Ramila Peiris: Yeah, in our industry, the quality of the product is very important.

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Ramila Peiris: Now, if you have a product quality issue, we may end up in a situation that we are not able to meet the market demand.

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Ramila Peiris: And hence, we may face the risk of losing market share.

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Ramila Peiris: So solving that product quality issue as fast as possible is extremely important for us.

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Ramila Peiris: And also the same thing is true if you have a yield issue where the manufacturing output is below the expected target.

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Ramila Peiris: So when we face situations like that, we spend time and efforts in solving these problems.

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Ramila Peiris: And sometimes a lot of experts are involved.

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Ramila Peiris: That means they have their time and their efforts.

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Ramila Peiris: So these experts use data to make decisions to solve problems.

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Ramila Peiris: So if we can provide data in a ready-to-use format and analytics in a ready-to-use format, what I call analytics at speed, the problem-solving times can be reduced and thereby reducing cost of manufacturing.

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Brandy: Yeah, and I would imagine just with the addition of AI into this world, I would imagine that there are a lot of other obstacles that can be solved in a more timely manner.

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Brandy: How are you kind of seeing AI play into the overall

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Brandy: reduction of obstacles in the manufacturing environment?

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Ramila Peiris: Yeah, I mean, AI, we call it AI, AI or simple data analysis, regardless of the methodologies we use, it feeds into decision making at the end.

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Ramila Peiris: And the way I think about is any analytics or AI, whether it is AI or simple statistics, how can we deliver that capability faster in a meaningful way so that our SMEs and subject matter experts don't waste their time and they can have that capability readily available.

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Ramila Peiris: you know, we can do lots of things with AI.

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Ramila Peiris: And for me, the true capability of AI is, you know, how can we deliver problem-solving capability through AI faster?

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Brandy: Yeah, and something that you've mentioned before is there's no AI without information architecture, without IA.

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Brandy: You know, could you elaborate on this and explain why information architecture is really the foundation to effectively leveraging AI?

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Ramila Peiris: Yeah, this is very true.

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Ramila Peiris: In my opinion, the main reason is that many industries are not tackling the right problem when it's come to AI.

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Ramila Peiris: You need the right

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Ramila Peiris: kind of information architect to have AI at scale.

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Ramila Peiris: What do I mean by that is, you can build up solutions, but the sustainable use of that solution is important, right?

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Ramila Peiris: So most of the time we are trying to bring solutions, AI solutions, which normally AI is a buzzword and it's shiny.

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Ramila Peiris: And we are bringing these solutions without thinking about how can we deliver the capability in a sustainable way.

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Ramila Peiris: And that's where the data information architecture is so important.

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Ramila Peiris: Let me give you an example.

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Ramila Peiris: If you buy a house, you expect the faucets in your house to work.

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Ramila Peiris: There is an unconscious expectation that the house you walk in, when you buy a house, will come with pipelines to bring water to your bathrooms, kitchens.

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Ramila Peiris: Typically, these water pipelines are designed and installed during the construction of a house.

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Ramila Peiris: Now think about a pharmaceutical manufacturing building.

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Ramila Peiris: Do we consider creating data systems that clean, organize, contextualize data during the planning of construction stages of a new building?

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Ramila Peiris: Sadly, most of the time we don't.

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Ramila Peiris: So if you are building a state-of-the-art manufacturing facility that we expect to be ready for AI, we must also build foundational data capabilities, foundational system architecture that enables ready-to-use data analytics.

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Ramila Peiris: With that level of capabilities, we can create facilities that are AI ready,

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Ramila Peiris: where data is ready to use from day one.

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Brandy: I really like that analogy.

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Brandy: That was great.

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Brandy: I haven't really heard anybody explain it quite like that with the pipes and faucets to a house, but do you think that that is one of the primary barriers to a lot of organizations not being able to fully realize the benefits of

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Brandy: the buzzword AI effectively is just because the architecture, the information just, they didn't build the foundation, the information to be able to fully leverage.

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Ramila Peiris: Yeah, I think so, because AI is tempting.

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Ramila Peiris: There is a buzzword, and there's a lot of promise that comes with AI.

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Ramila Peiris: Therefore, most of the time, we jump into creating AI solutions without really creating the capabilities that truly enable that AI solution.

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Ramila Peiris: So going back to my example, you got to build foundational capability in a house.

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Ramila Peiris: In my view, the ability to have ready to use water in a house is a foundational capability.

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Ramila Peiris: right, at least in the third world, in the developed world.

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Ramila Peiris: So I think most of it, there's a temptation to jump into AI topics without creating the information architecture in a proper way.

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Ramila Peiris: creating data systems, data pipelines, and taking that time to create more sustainable data architecture.

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Ramila Peiris: So most companies live with the promise of AI, but really don't achieve that because you don't have the foundation in place to have AI at scale.

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Brandy: Yeah, yeah.

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Brandy: So let's say that a company is

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Brandy: ready and prepared to kind of start to dabble in AI capabilities and, you know, Katalyze AI is focused on optimizing the bio manufacturing process, you know, using AI and data driven insights.

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Brandy: From your perspective, how could a platform like Katalyze AI help address some of the challenges that you've mentioned that the industry faces and

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Brandy: Like such as accelerating adoption of streamlining data integration and in pharmaceutical manufacturing.

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Brandy: Like how, how do you kind of see Katalyze a solution like Katalyze playing into this world?

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Ramila Peiris: Yeah, very good question.

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Ramila Peiris: I think when I think about AI and data-driven insights, I expect any good data and AI platform to solve the hardest part of data analytics, which is not analytics itself, by the way.

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Ramila Peiris: It is the ability to deliver contextualized and analytics-ready data to the end users and to the tools

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Ramila Peiris: Those companies often tout as game changing and groundbreaking.

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Ramila Peiris: Most platforms claim that they can solve the most difficult problems in healthcare.

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Ramila Peiris: If that is the case, I expect the platforms to solve the most fundamental problems that hinders us from doing analytics at speed.

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Ramila Peiris: which is creating contextualized data pipelines that are easier to maintain and easily scalable.

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Ramila Peiris: Any platform capable of doing that will also be capable of producing practical and pragmatic AI solutions.

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Brandy: Yeah, I mean, you nailed it right there, right?

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Brandy: The promises and hopes, but that is the piece that is really foundational to full realization.

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Brandy: Something that you had mentioned earlier and emphasized in your work is just the storytelling of data, right?

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Brandy: Getting buy-in from stakeholders, I have a feeling that you have a lot of experience with this over

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Brandy: over your journey in the, in the workplace and probably even in your studies, you know, could, could you just, how do you approach crafting stories that resonate with both technical and non-technical audiences?

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Brandy: Cause that is the true difficulty.

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Ramila Peiris: You know, I haven't really cracked the story telling problem yet.

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Ramila Peiris: I'm still learning.

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Ramila Peiris: What I would like to do is I like to come up with stories, examples that resonate with people, resonate with anyone.

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Ramila Peiris: If I can tell a story, even a child can understand.

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Ramila Peiris: And that's the message I want to give.

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Ramila Peiris: And then I believe if I can win over somebody who doesn't understand any technical parts, and that's the best story.

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Ramila Peiris: So especially with our leaders and decision makers, I try to do that.

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Ramila Peiris: I try to tell a simple story that is clear and understandable.

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Ramila Peiris: And then I like to try to explain a problem and solution with the simple examples

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Ramila Peiris: And most importantly, I like to tell the benefit of these solutions to try and win over the sponsors who can help us solve some of these data projects or some of these data problems.

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Brandy: Yeah, I mean, and this has been a big part of your work, right, is advocating for different data, AI solutions.

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Brandy: So just in your experience, how does securing the right sponsorship within an organization accelerate the adoption of data-driven initiatives?

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Ramila Peiris: I think it helps bringing different stakeholders to the table and gain alignment faster.

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Ramila Peiris: If you have a right sponsor with the right message, this will help to bring different stakeholders and bring them to the same goal and gain alignment faster.

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Ramila Peiris: there and also the right sponsorship can remove roadblocks right to enable faster execution of such projects like you know if your leader or your sponsor is really really believing in what this all about what your project is and I am sure that you know your sponsor will help you remove roadblocks.

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Ramila Peiris: Uh, and also I think, um, I mean, you know, most important part of, uh, you know, uh, data projects is, you know, how do you find some resources?

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Ramila Peiris: So, you know, finding the right sponsor can also help us, uh, find resources.

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Ramila Peiris: Uh, they can help, uh, they can advocate for and create the right environment to secure user adoption.

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Ramila Peiris: Right.

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Ramila Peiris: So I think, uh, I think that, you know, if we can cover these aspects, if we, if we have the right, right sponsor sponsorship.

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Brandy: Yeah, completely agree.

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Brandy: And as listeners are tuning in and they're thinking about how to wrap their arms around early data planning, I'm wondering if you could perhaps share some examples of how early data planning has helped avoid challenges in later stages.

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Ramila Peiris: Yeah.

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Ramila Peiris: I think for me, if you are building a new manufacturing building, it is so important to consider data as an important part of the building project itself.

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Ramila Peiris: So here I'm not just talking about automation systems and other foundational capabilities that capture data.

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Ramila Peiris: In addition to that, we must also focus on creating the right capabilities to enable the delivery of clean, organized, ready-to-use data and analytics to the end-users.

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Ramila Peiris: From my experience, early planning has helped us to create data capabilities to enable faster problem-solving.

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Ramila Peiris: and decision making, which meant we could better adhere to project schedules if it is a new project or new manufacturing facility, or in a tech transfer situation where we are trying to bring a new product into the market.

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Ramila Peiris: You know, having the data capability to help us make decision is really, really important.

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Ramila Peiris: And having that in a timely manner is even more important.

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Brandy: Yeah, absolutely.

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Brandy: Incredibly crucial, you know, and just kind of looking, it feels like things are moving at rapid speed.

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Brandy: Looking into the future a bit, what advancements in data and AI do you believe will host the greatest impact on the pharmaceutical and manufacturing sectors?

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Ramila Peiris: I think any advancement that take us towards performing analytics faster will have great impact.

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Ramila Peiris: I mean, more specifically, I think somebody told me this year is the year of AI agents.

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Ramila Peiris: So more specifically, I'm looking forward to the advancements in AI agents that can not only do analytics, but also can tackle some of these difficult data engineering problems.

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Brandy: So AI agents, that's what you're looking forward to.

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Brandy: Yep.

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Brandy: Yeah.

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Brandy: And just kind of thinking about organizations and where they're at, you talked about kind of starting a manufacturing facility from scratch, but that's a huge financial lift, right?

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Brandy: And a lot of these facilities are going to have to

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Brandy: kind of go back and retrofit and clean up and do things.

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Brandy: I mean, that seems like kind of more of a reality for a lot of folks is like getting themselves prepared.

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Brandy: I mean, do you have any advice to those that are in a current manufacturing situation and maybe some initial steps to take to try and to move into a more modernized environment?

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Ramila Peiris: Yeah, I mean,

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Ramila Peiris: Yeah, I mean, my experience is creating the data capability that I had mentioned during this talk.

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Ramila Peiris: And it's not expensive compared to all the assets, everything that you spend on a new building.

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Ramila Peiris: Actually, it's very limited budget.

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Ramila Peiris: We can create capabilities where the payback time could be

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Ramila Peiris: few years, even less than a year sometimes, right?

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Ramila Peiris: So I think probably the missing piece is the education.

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Ramila Peiris: People don't really think about data as a capability.

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Ramila Peiris: When you build a facility, they think about equipment, the assets, the process, how to improve the process and things like that.

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Ramila Peiris: They don't really think about

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Ramila Peiris: How can I use also the data in this facility to make decision faster?

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Ramila Peiris: So I think it's more for education, the thing that we need to do.

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Ramila Peiris: Really, creating data pipelines, creating analytics solutions that help system in our new facilities, new buildings, AI ready is not expensive.

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Ramila Peiris: I'm talking about it through my own experience, like we build data capabilities in my current role in different sites now.

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Ramila Peiris: My team is building like right now two

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Ramila Peiris: supporting two brand new manufacturing facilities.

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Ramila Peiris: And the budget we have is really, really limited, right?

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Ramila Peiris: With a very small budget, we can do a lot.

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Brandy: Yeah, that's great.

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Brandy: That's impressive.

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Brandy: I mean, comparatively, right?

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Brandy: The other things that are being invested in these facilities, this is like a very minor budget line.

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Brandy: So, you know, as we wrap this conversation Abramilla, I'm wondering if you could just talk through how organizations can position themselves to capitalize on emerging trends.

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Brandy: Like, what are some initial steps that they can take?

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Brandy: What would you recommend maybe some first tackles like an easy end might be?

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Ramila Peiris: Yeah, I mean, there could be different approaches.

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Ramila Peiris: I would talk, I would think I would share my approach if I'm doing this, right?

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Ramila Peiris: So first, investing in people, right?

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Ramila Peiris: Find people who has the domain knowledge, who are capable of systems thinking, like think through a problem.

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Ramila Peiris: And, you know, that is really, really a foundational capability.

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Ramila Peiris: If you think about, you know, have people, you know, any project, you know, it's, you know, we need to work with people.

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Ramila Peiris: So people, you know, different stakeholders, so investing people who are able to

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Ramila Peiris: work with others, understand the business problem better, and translate that business problem into technical aspects and data capabilities and how to do that.

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Ramila Peiris: So that's one aspect.

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Ramila Peiris: And also, I would say, create teams that are passionate about working with end-users and solving end-user problems.

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Ramila Peiris: Something missing when we think about all these AI solutions, we don't really think about the adoption pieces of the end-users.

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Ramila Peiris: I think it's very important.

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Ramila Peiris: And so teams that are really

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Ramila Peiris: really work with the end users understand, you know, that mindset that they need to understand the business requirement is really a key factor that will, you know, that will

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Ramila Peiris: make any project successful, right?

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Ramila Peiris: And then also breaking barriers, right?

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Ramila Peiris: Especially leaderships can help breaking barriers and silos to bring different groups from different parts of the organization to work on data and AI related projects.

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Ramila Peiris: So oftentimes when we say data and AI related, we think about programmers, people who can code, people who can model.

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Ramila Peiris: It's not enough, right?

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Ramila Peiris: That is an important part of these projects, but also the people who are actually the experts of business, right?

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Ramila Peiris: The domain knowledge, people with domain knowledge are very important for projects like that.

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Ramila Peiris: So I think we got to break barriers and silos to bring different parts together to be able to reach our AI goals and to be able to be successful.

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Ramila Peiris: And then finally, I would say, create the right strategies for data management, create the right technical strategies for data management and AI that last long.

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Ramila Peiris: What I mean by that is, find the right technical stack, find the right technical solutions and stick to them without changing them every year or two, just because

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Ramila Peiris: The industry is changing, but you shouldn't be changing your solution every year, which means that you have to redo everything and then it will slow you down.

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Brandy: Would you suggest that people seek out a system that is more agile to the changing environments?

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Brandy: I mean, it feels like everything is changing so fast that

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Ramila Peiris: Yeah, you know, everything will change and so far it is something that is, you know, it's, you know, change is constant.

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Ramila Peiris: It's going to change any, you know, I think what I,

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Ramila Peiris: would trust in this situation is like the people who can adjust fast.

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Ramila Peiris: So that's why I first mentioned when you asked me what are the things they can do to position themselves, the industries, the organization, what are the things that the organization can do.

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Ramila Peiris: I mentioned about people because I think

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Ramila Peiris: the having the right people with the right mindset is the most important piece because they can tolerate, they can withstand all these changes because they have the right mindset.

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Ramila Peiris: So I think, I think people, you know, we, we, we often, you know, we are worried sometimes, you know, AI, you know, we will lose jobs and things like that.

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Ramila Peiris: But I think,

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Ramila Peiris: Those who are able to translate, make the connection from business to data will be in a more advantageous position in the future with AI.

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Ramila Peiris: So invest in people.

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Brandy: I completely agree with you.

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Brandy: I think that this is 100% a people thing, right?

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Brandy: And also just

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Brandy: I really loved when you talked about just all the stakeholders involved, right?

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Brandy: And like building something that the end users, like everyone is on board with, that you think about all the different folks who are in the process and being able to understand their perspective and coming together.

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Brandy: So even if it's not the whole thing as a people,

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Brandy: a people issue, right?

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Brandy: From the start of like getting the right people and then bringing the right people together.

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Brandy: It's great.

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Brandy: That's a great takeaway.

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Brandy: I think we've been focused a lot on the different technologies that you can bring into your organizations and where to start and data, but kind of bringing it back to people.

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Brandy: Thank you, Ramila.

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Brandy: This conversation has been excellent.

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Brandy: Is there anything else that you want to leave the listeners with before we wrap it up?

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Ramila Peiris: I think I started saying that I love the experience where I had the opportunity to solve problems.

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Ramila Peiris: And I love that experience.

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Ramila Peiris: I think when you think about data and AI,

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Ramila Peiris: you know, I think people need to understand it's a, it's a, it's something that will help you.

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Ramila Peiris: It's not going to replace you.

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Ramila Peiris: And it's, so it's, it's, it's, you know, you owe yourself to, you know, learn that, learn what is capable of and, and be,

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Ramila Peiris: be a person that you can make the links on what business need, what AI can do.

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Ramila Peiris: You don't need to be an expert in data or in AI to be successful in AI.

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Ramila Peiris: And that's the message I can give.

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Brandy: That's great.

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Brandy: Thank you so much.

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Brandy: Thanks for joining Katalyst.

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Brandy: This is a wonderful conversation, and we would love to have you back again.

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Ramila Peiris: Thanks a lot.


portrait of  Ramila Peiris

Ramila Peiris

Ramila Peiris is Global Head, Data Management, ML & AI Platform, MSAT at Sanofi, a pragmatic and strategic leader with a strong track record in problem-solving, driving innovation, and delivering impactful data science solutions. He excels at engaging diverse stakeholders, breaking silos, and implementing digital capabilities that drive real business impact. Passionate about improving processes, scaling innovations from proof of concept to industrialization, and building high-performance teams, Ramila is dedicated to turning data into actionable insights that transform organizations.

Ramila Peiris is Global Head, Data Management, ML & AI Platform, MSAT at Sanofi, a pragmatic and strategic leader with a strong track record in problem-solving, driving innovation, and delivering impactful data science solutions. He excels at engaging diverse stakeholders, breaking silos, and implementing digital capabilities that drive real business impact. Passionate about improving processes, scaling innovations from proof of concept to industrialization, and building high-performance teams, Ramila is dedicated to turning data into actionable insights that transform organizations.

Ramila Peiris is Global Head, Data Management, ML & AI Platform, MSAT at Sanofi, a pragmatic and strategic leader with a strong track record in problem-solving, driving innovation, and delivering impactful data science solutions. He excels at engaging diverse stakeholders, breaking silos, and implementing digital capabilities that drive real business impact. Passionate about improving processes, scaling innovations from proof of concept to industrialization, and building high-performance teams, Ramila is dedicated to turning data into actionable insights that transform organizations.

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